Queensland Floor Heating regards customer privacy as an important part of our relationship with
our customers. The following privacy policy applies to all Queensland Floor Heating users, and
conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Darren
Moroney at 0409 661 756.

Collection of Information

In order to use the Queensland Floor Heating website, we may require information from you in
order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and
accounts including email.
Any information collected by Queensland Floor Heating is collected via correspondence from you
or your company. This may be via the telephone, email, mail, fax or directly through our website.
All visitors to our site are tracked by third parties (such as Adwords and Google Analytics) which
may place cookies on their browsers for targeted advertising purposes.
We will collect IP addresses, cookies identifiers and website activity.
This data is anonymous and is the IP address only. This data is only for data and marketing
To opt out please contact us.

Use of Collected Information

Any detail collected from a Queensland Floor Heating customer is required in order to provide
you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist our staff.

Storage of Collected Information

We follow generally accepted industry standards to protect the personal information submitted to
us, both during transmissions and once we receive it.
If you have any question about security on our website, you can email us at

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you
may correct, update, delete or deactivate it by emailing us at


Queensland Floor Heating uses personally identifiable information for essential communications,
such as emails, accounts information, and critical service details. We may also use this
information for other purposes, including some promotional emails. If at any time a customer
wishes not to receive such correspondence, they can request to be removed from any mailing
lists by emailing us as

You will be notified when your personal information is collected by any third party that is not our
agent/service provider, so you can make an informed choice as to whether or not to share your
information with that party.

Third Parties

Queensland Floor Heating may at its discretion use other third parties to provide essential
services on our site or for our business processes. We may share your details as necessary for
the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other
Queensland Floor Heating does not share any information with third parties for any unknown or
unrelated uses.


We reserve the right to disclose your personally identifiable information as required by law and
when we believe that disclosure is necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on our website.


Links on the Queensland Floor Heating site to external entities are not covered within this policy.
The terms and conditions set out in this privacy statement only cover the domain name or

Changes to Privacy Policy

If we decide to change our privacy policy, we will post these changes to this privacy statement,
the homepage, and other places we deem appropriate so that you are aware of what information
we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the
right to modify this privacy statement and any time, so please review it frequently. If we make
material changes to this policy, we will notify you here, by email or by means of a notice on our